Refund Policy
Refund policy
Presentation
At casino-betano.com.br, we are committed to providing a fair and transparent gaming experience. Our Refund Policy details the procedures and rules regarding the refund of deposits and winnings.
Refund Eligibility
- Deposits: We only issue refunds if the deposited funds have not been used in gambling.
- Winnings: Winnings are generally non-refundable, except in the case of technical errors caused by casino-betano.com.br.
Refund Process
- Submitting a request: To initiate a refund, please contact our support team with your account details and the reason for your request.
- Verification: We will review your request and may request additional information or documentation.
- Approval and Processing: if your request is approved, the refund will be issued to the original payment method within [30] business days.
Restrictions
- Abuse Policy: casino-betano.com.br reserves the right to refuse refunds in the event of suspected abuse, including fraudulent activity or excessive requests.
- Compliance with Laws: All refund requests will be processed in accordance with applicable laws and regulations.
Contact Information
For more information, please feel free to contact us at info@casino-betano.com.br.